FAQ
Healing Crystals
Are the crystals authentic?
Absolutely. We source and handpick only the highest quality + grade of crystals on the market.
Where do you source your crystals from?
Our healing crystals are sourced across the world - Africa, Brazil, China, Mexico, and in some cases the Caribbean.
What crystals are in the candle?
The crystals inside the all natural soy candle are Rose Quartz, Citrine, and Clear Quartz point. You can refer back to the photos in our listing for size — they’re quite large once the wax is melted.
What is the scent of the candle?
Our all-natural soy candle is a soothing blend of lavender & vanilla.
SHIPPING & RETURNS
How much is shipping?
Shipping is free for domestic orders above $75 USD and over $100 USD for international orders. Otherwise, flat rate domestic shipping of $5, international $15.
How do you handle returns?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unbroken or undamaged and in its original packaging(this includes wrapping individual items).
You’ll also need the receipt or proof of purchase.
To start the return process:
1. Go to the bottom of the page
2. Click on Contact
3. Send an email to THE MINDFUL COLLECTIVE
Damages or Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
BENEFITS OF AFFIRMATION CARDS
Frequently asked question
Share details about your shipping policies, item returns, or customer service.
Frequently asked question
Share details about your shipping policies, item returns, or customer service.
Frequently asked question
Share details about your shipping policies, item returns, or customer service.
Secure transactions
Transactions are handled with bank-grade security.
Simple checkout
Our secure checkout is quick and easy to use.
Get in touch
Have questions? Get in touch with us at any time.