SHIPPING & RETURNS
Free shipping for USA orders over $50. Use "Buy with Prime" for customers that have prime accounts and get fast 2 day shipping. Normal "add to cart" for USA shipping time is 4-7 business days.
All Buy with Prime orders and Non Buy with Prime orders are covered by the Amazon Pay A-to-z Guarantee, and you can return eligible purchases for free within 30 days of delivery. You can initiate a return using the link in your Buy with Prime order confirmation email or on the order details page. If you can’t find your original order confirmation email, you can request a new one from The Mindful Collective.
Step 1: Click the link, and then follow the prompts to initiate a return for the item you no longer want.
Step 2: Enter a return reason, and then select a return method and location, such as “Amazon Stores Dropoff – no box or label needed.” You receive a unique QR code for your return.
Step 3: Within the return period, go to the dropoff location that you selected, show the QR code to the store associate, and hand over the item.
Damages or Issues:
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
If help is still needed:
Step 1: Go to the bottom of the page
Step 2: Click on Contact
Step 3: Send an email to THE MINDFUL COLLECTIVE
Step 4: Please allow 24 hours for a response in normal times but 48 hours for a response in peak time eg. Christmas, Mothers Day, Black Friday.